Privacy Policy
This website https://www.wholmenaturopathy.com.au/ is owned and operated by Wholme Naturopathy (ABN 55 626 284 172) and pertains to naturopathic services and general health information provided by Wholme Naturopathy.
Use of Website
By accessing and using this website or any associated products or services (collectively, the "Services"), you acknowledge that you are over 18 years of age and agree to be bound by these terms and conditions (the "Terms"). If you do not agree with the Terms, please discontinue your use of this website immediately. All services offered comply with Australian Consumer Law.
Wholme Naturopathy reserves the right to review, change, or update any of the Terms at its sole discretion. Changes to the Terms will take effect immediately upon publication. It is recommended that you review these Terms periodically and retain a copy for your records.
General Disclaimer
The information and materials provided on this website are prepared with great care; however, Wholme Naturopathy makes no representations or warranties regarding the completeness, reliability, or suitability of any content for any purpose. This information is provided for general purposes only and should not replace personalized medical advice. Wholme Naturopathy is not responsible for any viruses, malware, or damages that may result from accessing or downloading materials from this website or from linked third-party websites.
Copyright
The Website, the Services and all of the related products of Wholme Naturopathy are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Wholme Naturopathy or its contributors. No portion of this website may be copied or replicated in any form without the written consent from Wholme Naturopathy. The content is for personal, non-commercial use only and may not be sold, copied or distributed without prior written permission from Wholme Naturopathy. Content may be shared on social media on the proviso that credit is given by linking back to Wholme Naturopathy and by tagging @wholmenaturopathy in the comment and in image.
Data Collection and Use
Wholme Naturopathy is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
Wholme Naturopathy may collect personal information that you voluntarily provide, such as your name, email address, and phone number, to communicate with you or provide services. Your personal data will not be shared with third parties without your consent unless required by law. We take reasonable steps to protect your information from misuse, interference, loss, unauthorized access, modification, or disclosure. By using this website, you consent to our collection and use of your data in accordance with this policy.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Wholme Naturopathy will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please get in touch via the contact page.
Trademarks
The business name “Wholme Naturopathy” and logos are unregistered trademarks. You may not use these marks for any purpose without obtaining written permission from Wholme Naturopathy.
Third party content
All opinions of guests on this website are their own and are not a representation of the opinions of Wholme Naturopathy.
Security
We take reasonable measures to protect your personal information; however, we cannot guarantee its absolute security. By using our website, you acknowledge that data transmission over the internet is inherently insecure and that we cannot guarantee the security of your data.
Governing Law
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts of Australia.
Contact Us
If you have any questions or concerns about our privacy practices or these Terms, please contact us at debbie@wholmenaturopathy.com.au.