Terms & Conditions
This website https://www.wholmenaturopathy.com.au/ is owned and operated by Wholme Naturopathy ABN 55 626 284 172 and pertains to naturopathic services and general health information provided by Wholme Naturopathy.
Access to and use of the Website, or any of its associated Products or Services, is provided by Wholme Naturopathy. Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree that you are over the age of 18 and are willing to be bound by these Terms. If you don’t accept this agreement you should not continue to visit this website. All services advertised on this website are offered in compliance with Australian Consumer Law.
Wholme Naturopathy reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Wholme Naturopathy updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
General Disclaimer
Great care is taken in the preparation of the information and materials shared on this website. Wholme Naturopathy does not take responsibility nor make any warranties about its completeness, reliability or suitability for any particular purpose. This content is provided solely for general information purposes only and should not be used as a substitute for personalized medical advice. Wholme Naturopathy recommends that you consult a qualified healthcare professional before considering if the information is applicable to you. Wholme Naturopathy is also not responsible for any viruses or other damages which may occur as a result of downloading material from my website, nor for the content of any external third party sites that may be linked.
Copyright
The Website, the Services and all of the related products of Wholme Naturopathy are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Wholme Naturopathy or its contributors. No portion of this website may be copied or replicated in any form without the written consent from Wholme Naturopathy. The content is for personal, non-commercial use only and may not be sold, copied or distributed without prior written permission from Wholme Naturopathy. Content may be shared on social media on the proviso that credit is given by linking back to Wholme Naturopathy and by tagging @wholmenaturopathy in the comment and in image.
Trademarks
The business name “Wholme Naturopathy” and logos are unregistered trademarks. You may not use these marks for any purpose without obtaining written permission from Wholme Naturopathy.
Third party content
All opinions of guests on this website are their own and are not a representation of the opinions of Wholme Naturopathy.
Privacy policy
Wholme Naturopathy is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone, email, via our website www.wholmenaturopathy.com.au, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Wholme Naturopathy will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please get in touch via the contact page.